Specialty Pharmacy
We've got your back
Managing a complex condition can be challenging.
We're here to make it easier.
What is Walgreens
Specialty Pharmacy?
- If your condition is complex, rare or requires close coordination with medical providers, we’re here to help.
- We work with your provider and insurance company to make your treatment more affordable.
- Our pharmacists and nurses have specialized expertise in your condition.
What are specialty medications?
Specialty medications treat chronic, rare or complex conditions. These medications may:
- Cost more than traditional medications
- Have special storage and handling requirements
- Need to be taken on a very strict schedule
- Be given by infusion, injection or taken orally
- Have support programs and services to help you receive the maximum benefit from your medication
- Require more coordination with your physician and pharmacist than other medications
If you have previously filled your specialty medications with AllianceRx Walgreens Pharmacy, please visit WalgreensSpecialtyRx.com to access your prescription information.
Personalized care
When you bring a prescription to us, we’ll help you with:
- Managing your complex, chronic or rare conditions
- One-on-one consultations with specialty trained pharmacists
- Side effect management
- Staying on track with your medication regimen
- Nutritional support
- Emotional support
- Educational support
Easy-to-use digital tools
Manage your prescriptions online where you’ll have:
- The ability to view, manage and request refill medications
- Refill reminders
- Medication status alerts
- Digital clinical assessment for refills
- Grouping medication pickup
- Safe, on-time medication delivery, if available
Financial & insurance support
We work with providers, health systems and payers to:
- Provide financial assistance support, when available
- Verify insurance and assist with prior authorization
- Provide billing support
- Conduct routine testing
- Support scheduling and administering routine vaccinations
Education
We’ll help you find trusted information specific to your condition, including:
- Patient resources
- Side effect help
- Clinical trials
- Caregiver support
Supported specialty conditions
- Ankylosing spondylitis (AS)
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Ankylosing spondylitis | Español Guía para la espondilitis anquilosante.
- Autosomal dominant polycystic kidney disease (ADPKD)
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Autosomal dominant polycystic kidney disease | Español Guía para la Enfermedad renal poliquística autosómica dominante.
- Bleeding disorders
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Bleeding disorders | Español Guía para la Trastornos hemorrágicos.
- Cancer
We can provide you:
- Access to a broad range of medications, including drugs that can be difficult to find
- Specially trained pharmacists to help you understand your medication and monitor potential side effects
- Financial assistance coordination to help reduce the costs of your medication
- Support on your fertility preservation journey with comprehensive pharmacy services.
- A patient guide to oral chemotherapy medications: English guide to oral chemothreapy medications | Español Guía de medicamentos de quimioterapia oral.
- Crohn’s disease (CD) & ulcerative colitis (UC)
We can provide you:
- Insurance verification and benefit coordination for peace of mind
- Personalized adherence counseling and side effect management
- Injection training at our community-based specialty pharmacies
- A patient guide to Crohn's disease and ulcerative colitis: English guide to Crohn's disease and ulcerative colitis | Español Guía sobre la enfermedad de Crohn y la colitis ulcerosa.
- Cystic fibrosis (CF)
We can provide you:
- Immediate access to a full line of CF medications, including exclusive drugs and therapies
- Experienced pharmacists trained in helping those living with CF and their families
- Case managers who can assist with insurance issues and available patient assistance programs
- An extensive online resource library, including content approved by the CF Foundation Education Committee
- Download a patient guide to Cystic Fibrosis: English guide to Cystic Fibrosis | Español Guía sobre la fibrosis quística.
- Familial hypercholesterolema (FH)
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Familial hypercholesterolema | Español Guía para la Hipercolesterolemia familiar.
- Fertility
We can provide you:
- An initial call with a fertility nurse to help you understand your first order and the purpose of each item
- Free needles and syringes with each prescription
- Expert knowledge of fertility coverage and benefits
- Support for those with cancer on their fertility preservation journey with comprehensive pharmacy services.
- Same-day emergency prescriptions.
- Download a patient guide to fertility: English guide to fertility | Español guía de fertilidad.
- Hepatitis C (HCV)
We can provide you:
- Monitoring of your response to therapy and providing updates to your provider
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Download a patient guide to hepatitis C: English guide to hepatitis C | Español Guía sobre la hepatitis C.
- Human immunodeficiency virus (HIV)
We can provide you:
- Hundreds of HIV-specialized pharmacies offering face-to-face care for people living with HIV
- Refill reminders and medication adherence support
- Refill synchronization to make it easier for you to pick up all your medications at the same time
- Ways to help you make your specialty medication more affordable
- Juvenile idiopathic arthritis (JIA)
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Juvenile idiopathic arthritis | Español Guía para la Artritis reumatoide juvenil idiopática.
- Multiple sclerosis (MS)
We can provide you:
- Care Teams that will help make sure you understand both your condition and your medication
- Adherence support that you need to help stick with your treatment plan
- Side effect management and adherence support targeted to your needs
- Download a patient guide to multiple sclerosis: English guide to multiple sclerosis | Español Guía sobre la esclerosis múltiple.
- Psoriasis (PsO) & psoriatic arthritis (PsA)
We can provide you:
- Insurance verification and benefit coordination for peace of mind
- Personalized adherence counseling and side effect management
- Monitoring of potential drug interactions from other medication therapies.
- Download a patient guide to psoriasis and psoriatic arthritis: English guide to psoriasis and psoriatic arthritis | Español Guía sobre la psoriasis y la artritis psoriásica.
- Pulmonary fibrosis (PF)
We can provide you:
- Financial assistance coordination to help reduce the costs of your medication
- Personalized adherence counseling and side effect management
- Care Teams that will help make sure you understand both your condition and your medication
- A comprehensive patient guide: English guide to Pulmonary fibrosis | Español Guía para la Fibrosis pulmonar.
- Rheumatoid arthritis (RA)
We can provide you:
- Coordination with your insurance company to finalize paperwork before you start treatment
- Personalized adherence counseling and side effect management
- Injection training at our community-based specialty pharmacies
- Download a patient guide to rheumatoid arthritis: English guide to rheumatoid arthritis | Español Guía sobre la artritis reumatoide.
- Transplant
We can provide you:
- Personalized adherence counseling and side effect management
- Post-discharge outreach from one of our specially trained pharmacists
- Insurance and benefit coordination for peace of mind
- Download a patient guide to Transplant: English guide to Transplants | Español Guía para el trasplante.
- View all
- Anemia/neutropenia
- Ankylosing spondylitis
- Asthma
- Autosomal dominant polycystic kidney disease
- Bleeding disorders
- Cancer
- Crohn’s disease & ulcerative colitis
- Cystic fibrosis
- Enzyme deficiencies
- Familial hypercholesterolema
- Growth hormone deficiency
- Hemophilia
- Hepatitis C
- HIV
- Immune deficiency/IVG
- Infertility
- Juvenile idiopathic arthritis
- Macular degeneration
- Multiple Sclerosis
- Osteoarthritis
- Psoriasis
- Psoriatic arthritis
- Pulmonary arterial hypertension
- Pulmonary fibrosis
- Respiratory syncytial virus
- Rheumatoid arthritis
- Transplant
- Urology
- Ulcerative Colitis
Additional resources
Administering self-injected medications
Administración de medicamentos autoinyectables
Welcome booklet
Find a Walgreens Specialty Pharmacy
Find lower Rx prices at Walgreens
Our search tool could help you save on your prescriptionPatient Bill of Rights
Feel More Like You®
Walgreens offers a free service that can help with cancer treatment side effects
Questions?
Call our Walgreens Specialty Pharmacy retail support center at 888-782-8443
Monday through Friday 8 am to 10 pm ET
Frequently Asked Questions
Answers to many common questions about Walgreens Specialty Pharmacy:
- What types of financial assistance programs are available, and am I eligible?
Walgreens Specialty Pharmacy helps patients enroll in financial assistance programs, typically through foundations and organizations, when select criteria is met, including:
- Income
- Dependencies
- Medication type and compliance
- Funds available
- Where can I get access to specialized pharmacy care?
Walgreens Specialty Pharmacy has multiple points of care, from your local retail location to centrally located specialty pharmacies that can ship your medications anywhere in the United States.
Once we receive your specialty prescription, our #1 priority is to help you get the support you need.
Call us today at 888-782-8443 and our expert care team will direct you to the location that best meets your needs. Pharmacists are available to answer your questions 24/7.
- How can Walgreens Specialty Pharmacy help manage my chronic condition?
Walgreens Specialty Pharmacy works closely with individuals who are managing chronic, life-threatening or rare conditions, including cancer, HIV/AIDS, infertility, neurological conditions and more. Our services are designed to help you better understand and manage your condition and medication therapy to enhance your quality of life. Our skilled pharmacists are a valuable part of your care team. Not only can they provide your medications in a timely and convenient manner, they can also support you in managing your health condition and therapy for as long as your treatment requires.
- Will Walgreens Specialty Pharmacy support services replace the medical care I’m receiving from my doctor?
No. We are an extension of your medical team, and we work closely with your doctor to help ensure you get the best results from your medication. As part of that collaboration, we also alert your doctor of any medication doses you may have missed throughout therapy. Our top priority is to make sure your treatment is successful.
- My condition isn’t on the list of supported conditions and therapies. Where do I go now?
Walgreens Specialty Pharmacy may still offer support for your chronic condition. Contact us by phone to discuss your condition and the support we can provide.
- How do I fill a prescription for a specialty medication for the first time?
In most cases, your doctor will contact us to request your new specialty pharmacy prescription. We will then contact you directly to gather any additional information needed, including scheduling delivery to the most convenient location for you, whether it is your home, doctor's office or an alternate treatment site. You may also be able to pick up your medications at any of our community pharmacies nationwide (as your coverage allows).
- Do you have any educational materials in Spanish?
Yes, we offer educational materials in Spanish for many conditions including, Crohn's disease, hepatitis C, multiple sclerosis, psoriasis, psoriatic arthritis, and rheumatoid arthritis. Call us toll free at 888-782-8443 if you would like these materials to be mailed to your home.
- Can I have my prescription labels printed in my preferred language?
For greater convenience, Walgreens stores can print your prescription labels in as many as 14 languages, including Chinese, French, Italian, Japanese, Polish, Spanish, and Vietnamese. Ask our pharmacists for details.
- Do I need to inform Walgreens Specialty Pharmacy of any changes in my therapy?
We would appreciate hearing from you regarding any changes in your therapy to be sure we are providing the best support possible. Please also notify us with any changes to your name, home address, telephone number or insurance provider.
- Is information about my condition and medication confidential?
Absolutely. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), you can be assured that Walgreens will handle your medication information in a discreet manner with your privacy and confidentiality always in mind.
- Where can I find insurance and payment information?
You can find insurance and payment-related answers on our Pharmacy FAQs page
* Walgreens Specialty Pharmacy central facilities maintain ACHC and URAC accreditation.
** All community-based specialty pharmacy locations are URAC accredited in Specialty Pharmacy.
*** Select community-based specialty pharmacy locations are ACHC accredited.
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